You can create an account by clicking 'Get Started' on our homepage and choosing to sign up with Google or email. Follow the onboarding process to personalize your experience.

Go to Settings > Profile Information to update your name, email, and other personal details. Changes are saved automatically.

Yes, you can update your email address in Settings > Profile Information. You'll receive a verification email to confirm the change.

Account deletion can be done in Settings > Delete Account. This action is permanent and will remove all your data including conversations and journal entries.

Yes, we use enterprise-grade encryption and follow strict privacy protocols. Your conversations are confidential and never shared with third parties.

Data export is not currently available. Please contact support if you need assistance with your data.

Yes, your account syncs across all devices. You can access Peacify on web, mobile, and tablet with the same account.

We accept all major credit cards, debit cards, and digital payment methods through our secure payment processor iyzico.

Peacify Premium costs $9/month or $90/year (save 17%). You can start with our free plan and upgrade anytime.

Yes, you can cancel your Premium subscription at any time from Settings > Billing. There are no cancellation fees.

Yes, we offer a 30-day money-back guarantee. If you're not satisfied within the first 30 days, contact support for a full refund.

You'll be charged immediately when you upgrade to Premium, then on the same date each month/year depending on your plan.

Go to Settings > Billing > Payment Methods to add, remove, or update your payment information.

Free users get 5 AI conversations per day. Premium users have unlimited conversations with no daily limits.

Our AI analyzes your journal entries to provide personalized insights, mood tracking, and growth recommendations (Premium feature).

Wellness paths are guided programs with exercises and activities. Free users have limited access, while Premium users get full access to all paths.

Yes, Premium users can speak with our AI using voice recognition technology for a more natural conversation experience.

Free users can access their last 10 conversations. Premium users have unlimited conversation history with search functionality.

Premium users get detailed analytics showing mood trends, progress tracking, and personalized insights about their mental health journey.

Our AI monitors conversations for signs of crisis and provides immediate resources and support when needed.

Yes, you can bookmark meaningful conversations to easily find them later in your conversation history.

Use the thumbs up/down buttons after each AI response to help improve our AI's performance.

Yes, Peacify is available on iOS and Android with full feature parity to the web version.

Premium users can set smart reminders for journaling, wellness exercises, and check-ins.

Premium users have access to a comprehensive insights dashboard showing progress over time with visualizations and trends.

Try refreshing the page or restarting the app. If the issue persists, check your internet connection or contact support.

Make sure you're using the correct email address and password. Try resetting your password if needed. Clear your browser cache if using the web version.

Ensure you have a stable internet connection. If conversations still aren't saving, try logging out and back in, or contact support.

Close other apps to free up memory, ensure you have a good internet connection, and try restarting the app. Update to the latest version if available.

Check your notification settings in the app and your device settings. Make sure notifications are enabled for Peacify.